At Beep and Colourbar, we understand that circumstances may change, and you may need to cancel your booking or registration for our products or services. This Cancellation Policy outlines the guidelines for canceling bookings made on our website.

1. General Cancellation Policy:

a. Eligibility for Cancellation: Bookings for products and services on our website may be eligible for cancellation, subject to the terms and conditions stated in this policy.

b. Non-Cancellable Items and Services: Some products or services may be non-cancellable, and this will be clearly specified at the time of booking.

2. Cancellation Procedure:

a. Cancellation of Products: To request a cancellation for a product purchase, please contact our customer support team at admin@beepandcolourbar.com. Provide your order details and the reason for the cancellation request. We will review your request and respond promptly.

b. Cancellation of Services: For service-based offerings, such as workshops or classes, please contact us at admin@beepandcolourbar.com to request a cancellation. The cancellation procedure and applicable fees will be communicated at the time of booking.

3. Cancellation Time Frame:

a. Products: To be eligible for a full refund on a product purchase, the cancellation request must be made within  2 days of the original purchase date. If the cancellation request is made after this time frame, a partial refund or alternative resolution may be provided, subject to our discretion.

b. Services: The time frame for canceling service-based bookings will vary depending on the type and duration of the service. Please refer to the specific terms and conditions provided at the time of booking.

4. Non-Cancellable Items and Services:

a. Digital Downloads: Digital products, such as e-books, music, or software downloads, may be non-cancellable once the download link has been provided.

b. Consumable Items: Consumable products, such as perishable goods or personalized items, may be non-cancellable due to hygiene and safety reasons.

c. Workshops and Classes: The cancellation policy for workshops and classes will be communicated at the time of booking and may vary based on the service duration.

5. Refund Processing:

a. Products: If your cancellation request is eligible for a refund, we will initiate the refund process using the same payment method used for the original purchase. Please allow  5-10 business days for the refunded amount to appear in your account, depending on your payment provider’s policies.

b. Services: For service-related cancellations, we will process any applicable refunds or credits according to the terms and conditions outlined at the time of booking.

6. Exceptional Circumstances:

In certain exceptional cases, we may consider providing a refund or alternative resolution based on individual circumstances. These instances will be handled on a case-by-case basis and subject to our discretion.

7. Updates to Cancellation Policy:

We reserve the right to update this Cancellation Policy periodically to reflect changes in our cancellation practices or legal requirements. The revised policy will be posted on our website, and the effective date will be indicated.

By making a booking on our website, you acknowledge and agree to the terms and conditions of this Cancellation Policy.

Contact Information:

If you have any questions, concerns, or inquiries regarding this Cancellation Policy or a specific cancellation request, please contact our customer support team at:

admin@beepandcolourbar.com

Thank you for choosing Beep and Colourbar. We are here to assist you and ensure a smooth and hassle-free experience with our products and services.